PrescriptionPC is proud to offer remote desktop services for desktop workstations as well as Laptops and Notebooks! This type of service allows us to access your computer for software-related issues, Windows Troubleshooting, File Transfers to run Diagnostics (i.e.; spyware and/or virus removal), Hardware driver related issues and much more.

It's as simple as "clicking a link" - we send you an email with a link that will allow you to download and install a small application that allows you to setup your computer as the "host". Once this is completed, we login to an online application (the provider that allows us to use this service) and click "connect" to access your computer! You see every move of the mouse we make so you know exactly everything we're doing to get your issue(s) resolved!

We do require that you have at LEAST a DSL or Cable Internet connection to utilize this service we offer. The cost for this service is a flat fee of $75 per remote session. There is no time restraints per session - whatever time it takes to get your computer issue(s) resolved, we'll take the time to do it!